Leading investment management firm Hargreaves Lansdown is entrusted with assets of over £120 billion, by more than 1.7 million clients. The FTSE 100 company employs over 2,000 individuals and is continuously focused on improving the experience for clients and team members.
The goal: Nurture future leaders
Now more than ever, employers need cost effective, alternative solutions for attracting and retaining early talent from a diverse range of backgrounds.
With the size of the talent pool shrinking and the demand for digital skills rising, leadership at Hargreaves Lansdown decided to invest in developing talent needed for the future of the organisation.
The solution: Build relevant, in-demand skills
With a clear vision and commitment to learning, Hargreaves Lansdown introduced the Software Engineering, Digital Business Accelerator, and Business Transformation Fellowship programmes.
“As part of our transformation, we recognise the increasing need to develop digital and data skills. We decided to explore apprenticeships as a route to address the growing need for new talent across the OMNI channel and attract a different demographic of colleague.” Karen Cooke, Head of Capability and Engagement.
Today, there are 21 employee apprentices enrolled in Multiverse programmes, representing a variety of experience levels and backgrounds across multiple departments, including Operations Support, Payments, and Product Development.
Each programme focuses on different skill sets, ranging from change management and advancing digital initiatives, to full-stack engineering to improve customer experience platforms.
“I feel I have a sense of belonging at Hargreaves Lansdown with the relationships I’ve built between my peers and other teams. Its let me grow in confidence, but also given methe opportunity to train new members in my team, which I didn’t even think I’d be able to do when I started.” Tamir Shaw, Apprentice
The results: Application of core skills across the business
Early talent apprenticeships have already yielded major results for Hargreaves Lansdown, creating a stronger culture of learning and development, and demonstrating the impact of applied learning.
“This apprenticeship has allowed me to explore the different paths available and find something I truly love and feel excited about. Thanks to the dedicated support from Multiverse and Hargreaves Lansdown, I can see the positive changes that I’m bringing to the workplace every single day.” Anisha Norman, Apprentice
Apprentices at Hargreaves Lansdown are supported by the daily application of newly acquired skills, in addition to personalised support from expert coaches, peer networking events and more.
“The Business Transformation Fellowship has been helpful to me at this stage of my career, after transitioning into a Transformation role,” says apprentice Charlie Peters. “I’ve picked up specific skills from data modelling to managing conflicting requirements that are directly applicable to my day-to-day role.”
All enrolled apprentices say they feel supported in their apprenticeship, and that Hargreaves Lansdown is an inclusive place to work. 100% of apprentices also say they receive support from their line manager in their day-to-day role.
“The engagement with my coach has been fantastic. It’s really powerful to get an external view and to have my thinking challenged.”
Build the skills of the future today with Multiverse
At Multiverse, we partner with over 1,000 companies, helping them source, train and retain talent through professional apprenticeships.
Deliver a better route to growth by equipping employees with future-ready digital and decision-making skills. Speak to our experts today to learn more.
