AI for Business Value

Enable teams to select and implement AI solutions to drive measurable results.
Part of our
courses.

AI for Business Value

Enable teams to select and implement AI solutions to drive measurable results.
Part of our
courses.

Key info

Level 4 Apprenticeship
Business Analyst
Fully funded by the Levy.

Duration

13 month delivery, plus 3 month assessment

Entry requirements

  • Right to work in the UK
  • Lived in the UK or EEA continuously for the past 3 years
  • Not previously studied the course content
  • Not undertaking any other qualification during apprenticeship
  • Able to apply learning to role
Fully-funded
Eligible for full Levy funding
Price £18000. Read our UK Apprenticeship Levy FAQ.

Course overview

Equip your employees with the skills to harness AI for measurable business impact. This course empowers your team to identify valuable AI opportunities, implement solutions responsibly, and drive adoption through effective change management.
AI for Business Value

03:46

Skills gained

Introduction to AI
AI ethics
AI and data fundamentals
Business analysis
AI use cases

Business outcomes

Optimise and enhance processes

Empower your teams to design AI solutions that are grounded in the needs of the business, driving efficiencies and improving workflows by integrating tailored AI solutions.

Embed AI across your organisation

Reduce friction and resistance to new AI implementations through effective change management.

Boost ROI

Build the capability to evaluate AI's return on investment and communicate its impact to stakeholders.

Reduce risk

Promote AI literacy and responsible usage across your organisation.

Curriculum

AI fundamentals

Month 1

Introduction: AI in business

Gain a foundational introduction to AI and learn about how AI drives business forward.

  • Core AI terminology
  • Role of AI in business
  • Generating business value through AI
  • Industry-relevant case studies

Month 2

AI and data

Understand the role of clean, structured data in driving AI business value.

  • The importance of data in AI
  • The data lifecycle: data collection and preparation, data storage, data structures and modeling
  • The importance of data governance in AI
  • Data security frameworks and protocols for AI

Month 3

AI ethics and responsible AI

Learn about ethical considerations and risks associated with AI technology.

  • Ethical concerns in AI implementations
  • Understanding and identifying bias in AI
  • Mitigating AI risks
  • Understanding UK, US, and EU regulations

Business analysis fundamentals

Month 4

Introduction to business analysis

Understand the role of business analysis in driving progress towards business objectives.

  • The role of a business analyst
  • Leveraging business analysis for change
  • Transformation lifecycle
  • Systems development lifecycle
  • Scoping, planning, and performing business analysis

Month 5

End point assessment (EPA) preparation

  • Working session to learn more about the EPA, practice for interviews, and work on project evidence.

Month 6

Evaluating the state of the organisation

Analyse business state, including internal processes and external environment, to identify improvement opportunities.

  • Investigate business situations
  • Analyse internal and external environments for strategic insights
  • Apply techniques for process improvement through modeling and analysis

Month 7

Understanding business needs

Identify business needs, gather stakeholder input, and iteratively develop cross-functional solutions.

  • Identify business pains
  • Collect stakeholder input
  • Develop user stories for digital solutions
  • Use an iterative approach to prioritise and validate business and stakeholder needs

Embedding AI into your organisation

Month 8

Identifying opportunities for AI

Identify, evaluate, and prioritise AI use cases in your organisation.

  • Identify potential AI use cases in your organisation
  • Evaluate the business value of AI opportunities
  • Evaluate the feasibility, desirability, and viability of AI initiatives

Month 9

Implementing AI projects

Implement AI projects, overcome operational challenges, and select optimal tools and workflows.

  • Overcoming operational barriers in AI projects
  • Models for ways of working on AI projects
  • Evaluating AI

Month 10

Scaling AI in your organisation

Future-proof your project and scale the use of AI in your organisation.

  • Business acceptance of AI projects
  • Post-implementation review for AI initiatives
  • The future of AI in organisations

Month 11

Change management for AI

Manage AI change for the long-term.

  • Understanding resistance to AI changes
  • Strategies for managing change during AI initiatives
  • Develop a communication approach for AI initiatives

Month 12

AI ROI and business impact

Assess, maximise, and communicate the benefits of an AI implementation.

  • Identifying KPIs and metrics for successful AI projects
  • Tracking the business impact of AI implementations
  • Evaluating the ROI of AI initiatives

Month 13

End point assessment (EPA) preparation

Working session to learn more about the EPA, practice for interviews, and work on project evidence

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Weekly delivery model

Structured learning

~ 2-3 hours

40%

Asynchronous learning

Online, self-paced content that sets the foundation of skills for the module

Live workshops

Instructor-led, interactive workshops that dives deeper and reinforces the asynchronous content

Group coaching

Structured coach & peer support on project deliverables

Coach support

Includes tutoring, progress reviews, and other individual/group support

Applying learning in role

~ 3-4 hours

60%

Project & applied learning

Structured and unstructured application of learning to apprentices’ roles

Approx

6-7

hours per week

Why our approach works

Measurable Impact

Track quantifiable return on learning investment through business efficiencies, productivity and cost-savings.

Applied learning

We deliver project-based learning in a real-world context, personalised to each learner, to drive deep skill retention.

Guided by experts

Learners receive 1-to-1 coaching from industry experts, regular group coaching and community collaboration.

Transform careers

Everyone in your team has future-focused potential and deserves equitable access to economic opportunity.

I’ve been impressed by the depth and rigour of the programme, which takes a targeted, practical approach to delivering AI for business value with plenty of pivot points to expand thinking and stretch horizons, including my own career development. The opportunity to share knowledge and thinking is already sparking ideas for new applications.

Olivia Lory Kay
Director of Performance and Partnering at Capita
Read the case study

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