How Goldsmiths University unlocked new benefits from closing skills gaps

The goal

Goldsmiths, University of London, partnered with Multiverse and invited staff across all functions to enrol in the Data Academy.

Here, they learn skills including analytics, AI and predictive modelling that can assist with their day-to-day tasks.

"Since beginning with the Data Academy, we’ve felt the benefit of improved day-to-day data capabilities across the organisation. Individuals have started thinking in ways they wouldn’t have before, identifying opportunities and working on achieving the outcome themselves."

The results

Throughout the programme, employees at Goldsmiths learned how to:

• Build a data culture – upskilling has empowered individuals across the organisation to become ‘digital professionals’, reducing their reliance on the IT department.
• Create new efficiencies – teams at Goldsmiths have optimised internal processes using skills learned on the programme, streamlining workflows like manual data entry.

"I recently spoke to one of my colleagues in the accommodation department, who used to have to transpose data from one spreadsheet to another and into a system on a regular basis. He’s now developed a Python script to automate this. Everyone has their own example of a piece of automation that has helped them to streamline their tasks. You’re creating a more efficient organisation, and that starts with individuals."

Upskilling the workforce at your university

Data skills have transformed how staff at Goldsmiths work, take ownership of data, and provide the best possible experiences for students.

Learn more about how Multiverse can support your university to identify skills gaps and build new opportunities through upskilling.