Report

Productivity Prospectus 2026: From overstretched to insight-driven

Unlocking the skills your university needs to thrive in a data-driven, AI-powered future.

Universities already have all the data they need to improve productivity, cut costs and make faster, better decisions.

The trouble is, when it comes to turning that data into insights, success to date has been patchy at best. But this isn’t just a technology challenge. It’s a capabilities one.

Universities are complex organisations - part academic community, part multi-million-pound enterprise - run by an army of professional services staff. The potential gains from upskilling this workforce are huge.

From admissions and registry to estates, HR, and research/course planning teams, these workers are experts in your organisation’s unique operational and process challenges: with a strong foundation in data and AI skills they can become effective engines of change.

The report

Our new Productivity Prospectus 2026 explores the skills gap facing universities, and how data and AI apprenticeships can empower their professional services teams to drive transformation from within.

23 days

of productivity per year lost by employees in education when working with data

41%

of workers struggle to spot opportunities where AI could add business value

9 in 10

employees want to improve their AI skills

Download

Inside the report, you'll discover:

Why data and AI capabilities are now mission-critical for universities.

6 high-impact opportunities where data and AI skills can boost leadership decision making.

How Multiverse’s data and AI apprenticeships enable staff to automate reporting, uncover hidden insights, and apply AI to everyday work.

Sample programmes, apprentice outcomes and delivery models.

How this training can be funded by the Apprenticeship Levy you already contribute to, making it a cost neutral path to transformation.

Real world stories from UK universities that are already improving productivity and building an insight-driven culture with Multiverse.

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