Report

Future of AI & data skills: Local government

Local government faces unique digital transformation challenges, but the right skills can turn hurdles into progress. Dive into exclusive productivity and data insights from 2,000 council employees. Use this report to plot the exact areas for developing essential data and AI capabilities within your workforce.

Local government faces a growing
digital transformation challenge

AI & data can transform the resident experience

By boosting operational efficiency, speed, and quality of service delivery.

But councils are doing more
with less

Budget constraints and a sector-wide digital skills gap are preventing progress

Upskilling can help councils
navigate the AI era

Building workforce skills improves staff data practices and increases transformation success.

67%

of local government and council employees have basic or no Excel skills

19 days

Productive time lost by council employees each year to data skills gaps

81%

of local government and council employees want to improve their data skills

About the Digital Transformation in Local Government Report

Local councils face a dual pressure. The need to provide digital services to residents, while also handling the biggest budget squeeze in recent history.

As a result, digital transformation has fallen down the priority list – and many councils are struggling to realise their own strategic goals.

There is a solution. Data and AI upskilling can help local authorities improve productivity, efficiency, and cut costs.


We explore how in our new report, featuring skills insights from over 2,000 local government and council workers.

Download our report

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FY25 The Future of Data and AI Skills In Local Government Whitepaper
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