The world of work is undergoing a seismic shift, driven by the relentless advancement of technology and the rise of AI. But transformation cannot be driven by tech alone: it requires people and tech, together.
Traditional education and training methods are struggling to keep pace. In this new world, Multiverse is committed to tackling these challenges head-on.
Our 2025 Impact Report takes a deep dive into how we are delivering learning that creates real-world impact, and helping people develop the skills they need to thrive.
We're supporting 22,000 learners to accelerate their careers and enabling over 1,500 customers to derive greater value by investing in their people to harness the potential of technology.
Impact for Customers
Multiverse provides solutions that not only address skills gaps but also deliver a tangible return on investment. We partner with clients to understand and address their specific skills needs, and develop personalised approaches to drive the adoption of technology.
We’re trusted by over a quarter of the FTSE100, half of Russell Group universities, 100 NHS trusts and 50+ local councils.
And our approach is delivering significant results:
- More than $2 billion in tracked ROI for our customers to date.
- $540 million projected ROI for learners enrolled this year.
- Productivity gains mean learners save one working month per year.
We empower businesses to unlock the full potential of their workforce. As Dan Jones, Portfolio Management and Operations, Director, Nationwide, puts it: “As we continue to invest in enhancing our technology and processes at Nationwide, it’s equally essential we place the same level
of investment in our people and their skills”
Impact for Learners
Multiverse provides pathways to acquiring valuable skills through applied learning and on-the-job experience. We recognise that traditional educational routes don't always cater to the diverse circumstances of individuals seeking to enter or advance within the workforce.
Our programmes deliver transformative outcomes for individuals:
- 1 in 2 learners (45%) received a promotion during their programme or in the 12 months after.
- 60% secured a pay rise.
- 98% achieved a pass or above in their programmes.
These outcomes highlight the potential of skills to help drive career advancement and social mobility.
As Harrison, an AI learner at Capita says: "AI has become a daily part of my workflow. Whether it’s automating tasks or improving efficiency, it’s saving me hours each week.”
Spotlight on AI
Businesses are investing in AI to the tune of $200 billion globally to drive efficiency and innovation. Employers want to meet the moment and seize the opportunity promised by productivity gains, and workers recognise the potential it has to catalyse their careers.
We want to make sure that the benefits of these skills are felt right across the population. And at the same time, we’re using AI to supercharge our own impact.
- We've launched five new AI programmes in the last 12 months.
- Our AI coach, Atlas, has received over half a million messages and has a 97% helpfulness rating.
- We are making AI skills accessible to everyone: almost a quarter of our AI learners have one or more contextual flags (23%), and our AI programs have a higher proportion of women than the sector average.
Multiverse's impact extends beyond individuals and businesses; we are also experiencing significant growth as an organisation. Our commitment to consequential learning drives us to innovate, scale our operations, and expand our reach, all while staying true to our mission of providing equitable access to economic opportunity.
Want to find out more? Read the report.
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