AI-Powered Productivity

AI-Powered Productivity

What you'll get

Level 3 Apprenticeship
Digital Support Technician
Fully funded by the Levy.

Duration

13 month delivery, plus 3 month assessment

What's included

Applied learning

All of your learning is on-the-job and relevant, so you can drive immediate impact with real-life projects

Global networking community

Gain access to our community of 20,000+ learners and alumni

Guided by experts

Join 1:1 and group sessions with our industry-expert coaches

Personalised for you

Get personalised guidance and support every step of the way

What you'll need

  • Right to work in the UK
  • Lived in the UK or EEA continuously for the past 3 years
  • Not previously studied the course content
  • Not undertaking any other qualification during apprenticeship
  • Able to apply learning to role

Application process

Create an account

Click ‘Get started’ below to start building your profile.

Join a live session

Meet the Multiverse team, find out which programme is right for you and learn how to apply.

Speak to your manager

Discuss the opportunity with them and ask how they can support you.

Complete your application

Tell us about your skills, experience, and why you want to join the programme. We’ll help make sure it’s the right one for you.

More

Free
For individuals
Paid for by your employer when we partner with them

Overview

AI-Powered Productivity is designed to help you learn how to use GenAI effectively in your daily tasks and drive real efficiencies with tools like Microsoft 365 Copilot or Gemini.

Skills you'll gain

Responsible AI
AI Tools
AI championship
AI adoption
Microsoft 365 Copilot
Google Gemini

Curriculum

Laying the groundwork: AI literacy and responsible use

Month 1

AI technologies in the workplace

  • Discover how AI technologies are changing the modern workplace, focusing on Generative AI (GenAI) to understand key concepts and practical uses.

Month 2

Prompt engineering and assessing risk

  • Learn to integrate and use GenAI in business, with a focus on Microsoft 365 Copilot or Gemini.
  • Develop effective prompts, optimise AI-generated outputs, and implement AI systems to boost efficiency and innovation while maintaining high standards of reliability and accuracy.

Month 3

Data privacy, security, and governance

  • Dive into the critical aspects of data privacy, security, and governance in AI-driven workplace technologies.
  • Focus on best practices for data management to ensure security and compliance.

Month 4

Harnessing GenAI for productivity

  • Apply continuous improvement methodologies using GenAI.
  • Get to know Microsoft 365 Copilot or Gemini and their features to enhance productivity in key applications like Word, Outlook, Gmail and Google Docs.

Leveraging Microsoft 365 Copilot or Gemini to supercharge productivity

Month 5

From productivity to quantifiable impact

  • Identify improvement opportunities and measure the impact of Generative AI in roles.
  • Spot AI-addressable gaps in daily processes and define success metrics for AI initiatives.

Month 6

Data analysis and visualisation

  • Learn to handle data using Generative AI and advanced functionalities within Copilot to gain deeper insights and drive business decisions.

Month 7

AI for effective communication

  • Improve communication strategies by leveraging Generative AI.
  • Use AI tools in key Microsoft 365 or Google Workspace applications like Outlook and PowerPoint to boost productivity, enhance presentations, and improve team collaborations.

Month 8

End point assessment (EPA) preparation + durable skills

  • Learn more about the EPA, practice for interviews, and work on project evidence.
  • Enhance durable skills, focusing on how to communicate with different stakeholders and conduct compelling presentations.

Championing GenAI in the workplace

Month 9

How GenAI is driving innovation

  • Learn how Generative AI is driving business transformation and innovation.
  • Understand fundamental AI concepts crucial for modern business practices and master skills to support the deployment of AI tools across organisations.

Month 10

Supporting others to use GenAI

  • Boost team performance by empowering colleagues to use Generative AI tools.
  • Enhance team productivity and champion the successful adoption of AI technologies within the organisation.
  • Focus on the intersection of sustainability and digital technologies, leveraging GenAI to support sustainable practices.

Month 11

Ethical and sustainable AI

  • Navigate the ethical and responsibility issues surrounding the use of Generative AI in business.
  • Enhance personal productivity using digital technologies while adhering to ethical principles.
  • Explore sustainable practices in the deployment and use of Generative AI technologies.

Month 12

Staying ahead in the Generative AI revolution

  • Embrace a growth mindset, focusing on continuous learning and flexibility to thrive in an AI-driven business landscape.

Month 13

End point assessment (EPA) preparation session

  • Working session to learn more about the EPA, practice for interviews, and work on project evidence.

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Take your careeer to the next level

Optimise your role

Get better work done faster. No more spending hours on manual tasks with limited impact.

Future-proof your skills

The working world requires a new set of skills and our programmes can help you succeed in today's workplace.

Advance in your field

Advance in your field and receive the promotion or raise you no doubt deserve.

Earn credentials

Earn a nationally recognised qualification that will boost your CV.

Weekly delivery model

Structured learning

~ 2-3 hours

35%

Asynchronous learning

Online, self-paced content that sets the foundation of skills for the module

Live workshops

Instructor-led, interactive workshops that dives deeper and reinforces the asynchronous content

Group coaching

Structured coach & peer support on project deliverables

Coaching support

Includes tutoring, progress reviews and other support.

Applying learning in role

~ 4-5 hours

65%

Project & applied learning

Structured and unstructured application of learning to apprentices’ roles

Approx

6-7

hours per week

Why our approach works

Applied learning

All of your learning is on-the-job and relevant, so you can drive immediate impact with real-life projects.

Personalised for you

Get personalised guidance and support every step of the way from our team of coaches and Multiverse Atlas, our AI-powered on-demand coach.

Guided by experts

Get 1:1 coaching from our industry experts, as well as group coaching sessions and study groups.

Global networking community

Build connections to last a lifetime as a part of our ever-growing apprentice Community of 20,000+ learners and alumni.